Here at Arrow Valves we are committed to ensuring our customers get the most out of us and our products.
We are pleased to be introducing our commissioning and servicing department, offering additional on-site servicing for our units.
Why is commissioning important?
All of our units leave the factory pre-commissioned to default values, but every installation differs and sometimes the default settings need adjusting to suit the specific site, or specific customer requirements. Our trained personnel know our products inside out, and are dedicated to making sure that the unit will meet the expectations of the end users. With on-site commissioning, you can be assured that the units will be working to their full potential.
What about an annual service?
Annual Servicing will further ensure that the unit remains in peak condition, that all of the safety measures are in place, and that the unit will continue to meet the customer’s expectations.
RPZ Valves Testing
Please note that is is a legal requirement (under the Water Regulations) the RPZ Valves are commissioned upon installation and annually thereafter by an accredited tester. Our accredited engineer is able to arrange and carry out this testing for you.
Can We Help?
Our dedicated servicing department are able to assist with the whole process, from a formal quotation, to the engineer attending site.
We are flexible and can liaise directly with you to arrange a convenient time to come to site.
We operate Monday – Friday, 08.30 – 17.30.
Booking an engineer is easy. Please download our service request form or download our RPZ test request form and email it back to firstname.lastname@example.org and a representative will be in touch shortly.
Alternatively, please give us a call and we’ll be happy to discuss it with you.