01442 823 123 enquiries@arrowvalves.co.uk

Servicing + Commissioning

Here at Arrow Valves we are committed to ensuring our customers get the most out of us and our products.

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That's why we've got a dedicated servicing department, offering additional on-site servicing and commissioning for all of our units.

 

Why is commissioning important?

All of our units leave the factory pre-commissioned to default values, but every installation differs and sometimes the default settings need adjusting to suit the specific site, or specific customer requirements. Our trained personnel know our products inside out, and are dedicated to making sure that the unit will meet the expectations of the end users. With on-site commissioning, you can be assured that the units will be working to their full potential.


What about an annual service?

Annual Servicing will further ensure that the unit remains in peak condition, that all of the safety measures are in place, and that the unit will continue to meet the customer’s expectations. An annual service will give you further peace of mind that your unit will continue to perform as required.


What about RPZ Valves Testing?

As well as servicing and commissioning for all of our packaged Break Tank and Pump set units, we are also able to provide RPZ testing for the BA devices we supply. Please note that is is a legal requirement (under the Water Regulations) the RPZ Valves are commissioned upon installation and annually thereafter by an accredited tester. Our accredited engineer is able to arrange and carry out this testing for you. We know the importance of RPZ Commissioning and will be happy to help with your requirements. We may be able to help with RPZ devices that are not supplied by ourselves - please do not hesitate to ask and we will try to accomodate. 

 

Let us help with your requirements!

Our dedicated servicing department are able to assist with the whole process, from a formal quotation, to the engineer attending site.

We are flexible and can liaise directly with you to arrange a convenient time to come to site.

We operate Monday – Friday, 08.30 – 17.30.

Booking an engineer is easy. Please download our service request form or download our RPZ test request form and email it back to servicing@arrowvalves.co.uk and a representative will be in touch shortly.

Alternatively, please give us a call and we’ll be happy to discuss it with you.