01442 823 123 enquiries@arrowvalves.co.uk

On Site Troubleshooting

More often than not, there is a quick and easy fix for any faults that occur with our units on site.

We have got a range of troubleshooting tools for the typical problems that could occur, including fault finding charts and how to videos.

Please take a look below, and if you need any more assistance, please contact us.

Watch our Videos

Solenoid Valve Service - BTMIDI & BTHW
Try this if your tank is overflowing - even after you have isolated the power.


Solenoid Strainer Basket Service: BTAB and BTAF
Try this if your tank is running out of water.


Check Valve Service: BTMIDI
Try this if your pump is pulsing on and off.


Click the model to open our Fault Finding Charts

Model BTAB Boost-A-Break and Model BTAF Pent-A-Boost

Model BTMIDI-3A - Midi Break Tank

Model BTMIDI-2A - Midi Break Tank

Model BTMIDI-1 - Midi Break Tank

Models AFS/AFP - Autofill Pressurisation Unit

Model BTHW - Ablution Plant


Still need help? Call us on 01442 823123 for technical assistance, or return to our on site servicing page by clicking here.

Do you need to purchase a spare part? Most of the spare parts are available to buy online easily and securely. Buy them now from our online shop here.